Immunocologie FAQs – Clear Givings Market

Congratulations! Your order qualifies for free shipping Spend $99 more for free shipping


Congratulations! Your order qualifies for free shipping Spend $99 more for free shipping

Your cart is empty.

Shipping & taxes calculated at checkout

With Immunocologie, all skin types are safely and effectively nourished and balanced, resulting in healthy, bright, radiant skin. Immunocologie is a lifestyle brand for all humanity that empowers the skin’s barrier to function at its healthiest.


Immunocologie founder Karen Ballou has always lived her life compassionately. After surviving cancer and realizing her vision for a clean, conscious skincare brand that embodies whole-body health, she built the brand with the same compassion she embodies in her everyday life.
Karen discovered the power of French Green Clay during her cancer treatments. The ethnobotanist that introduced her to the ingredient is the same person who sources ingredients for the brand today. A longtime friend, Vincent Bourgeteau has dedicated his life to working in economically and politically challenged regions of the world. Through unique relationships cultivated over the years, he has been able to establish mutually beneficial partnerships to create business opportunities in these communities.
Immunocologie is different from other skin care products because of their commitment to reducing their carbon footprint and utilizing their very own Vital Oligo Science. This is where the science of healthy skin meets the power of french green clay. Vital Oligo Science is the study of minerals that are vital to our bodies and how they are effectively absorbed by skin. Their patented delivery system works on the premise of the ion exchange through which clay's ions and minerals interact with an environment, optimizing how their formulas are absorbed and utilized by the skin. The mineral content supports the skin barrier too, helping it maintain a healthy microbiome that defends against inflammatory stressors.
Immunocologie's team on the ground works closely with local people and the land to ensure that each action has a regenerative impact.
In Burkina Faso, for example, where some of Immunocologie’s primary ingredients are sourced, 150 tons of fruit are harvested every 18 months. This is offset by replanting the same amount between harvests through agro-ecology, which respects natural ecosystems and integrates the economic, social, and political dimensions of human life. Water and natural resources are managed and co-owned by the local communities.
Each ingredient is sourced in accordance with the Fair-Trade Act and the Nagoya Protocol, an international framework that sets some of the highest standards for sustainable and socially equitable business practices.
Scholarships, grants, school supplies, and higher education opportunities are provided to the families of our farmers, most of whom are women. When the program was initiated, just six students were enrolled in local schools. Now, more than 2,000 students have been enrolled in education.



No artificial ingredients, parabens, phthalates, sulfates, mineral oil, formaldehyde, fragrance, and colors. 


Active, natural, cold-pressed, and raw ingredients formulated to support the skin’s natural defenses to function with increased vitality and radiance.  


Patented skincare technology, VITAL OLIGO SCIENCE, delivers a unique blend of vitamins and minerals to where it is needed most.

Immunocologie's system infuses French green clay water to deliver minerals, nutrients, and antioxidants that reduce inflammation and leave every skin type detoxified, balanced, and radiant.


Natural, organic, sustainable ingredients of the highest quality, sourced from around the world.


Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays in the United States.


Some items sold by IMMUNOCOLOGIE require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. By complying with these regulations, the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. 


If for any reason you are not happy with your purchase, you may return the unused portion to us for a refund or exchange within 30 days of receipt of product. All Ear Seed sales are final once opened. 

Email us at to arrange a return.  We will be happy to help you find a product to better suit your needs—or refund your purchase price—and we’ll cover the return postage.

Damaged Items

When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately via 

Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.